Privacy Policy

1. Overview

Arrow Talent Solutions (“Arrow”, “we”, “us”) is an HR, recruitment and consulting company. We provide the services described across our Solutions pages. This Privacy Policy applies to arrowtalentsolutions.com and to the information we handle when you use our website, submit a form, upload a resume, or otherwise interact with us.

By using our website or sharing your information with us, you agree to the practices described here. If you do not agree, please do not submit personal information through the site. You can always reach us with questions on our Contact page.

2. Information we collect

We only collect information that helps us do our work well. This includes:

• Details you give us such as your name, email address, phone number, location, resume, work history, skills, and any message you send through our forms.
• Employer information company name, contact details, and the role requirements you share when you request hiring support.
• Technical information basic data your browser sends automatically, like device type, approximate location, and pages visited, used to keep the site working and improve it.

3. How we use your information

We use the information you share to:

• Understand your needs and respond to your enquiries.
• Review candidate profiles and, where relevant, present them to companies for suitable roles.
• Understand employer requirements and run the search and selection process.
• Improve our website, services, and communication.
• Meet legal, tax, and regulatory obligations.

We do not sell your personal information, and we do not use it to make automated decisions that affect you without human review.

4. Candidate & resume data

When you build a profile or upload a resume through our Candidates page, we store those details so our recruitment team can review your background and consider you for relevant opportunities. Sharing your profile with a company is always a human decision made by our team we are not an automated job board and we do not guarantee placement.

You can ask us to update or remove your profile at any time by writing to admin@arrowtalentsolutions.com.

5. Employer & hiring data

When you submit a requirement through our Employers page, we use the company and role details to understand the mandate, source and screen candidates, and manage the process through to offer. We treat your hiring information as confidential and share it only as needed to run the search.

6. Cookies & analytics

Our website may use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

7. How we share information

We share personal information only in limited, purposeful ways:

• With employers candidate profiles are shared with companies only when relevant to a specific role, as part of our recruitment process.
• With service providers trusted vendors who help us run our operations (for example, hosting or email), under appropriate confidentiality terms.
• For legal reasons where required by law, regulation, or valid legal process.

8. Data retention

We keep your information only for as long as it is needed for the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete or anonymise it. You can request deletion at any time.

9. How we protect your data

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard the data you entrust to us and to limit access to those who need it.

10. Your rights & choices

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us at admin@arrowtalentsolutions.com and we'll respond within a reasonable timeframe.

11. Third parties & partners

Our website may link to other websites, and we collaborate with a separate skill- development partner, The Inverse LLP. We are not responsible for the privacy practices of other organisations, and we encourage you to review their policies. Learn more about who we are on our About page.

12. Children's privacy

Our services are intended for professional and working-age audiences. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we'll revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

14. Contact us

If you have any questions about this policy or how we handle your information, we're happy to help.